Apple Watch Code 08

[timg83]

As many others have posted, I am trying to set up my cellular contract on my new Apple Watch SE, but all is get is the ref code 08, and nothing happens. No text to confirm it's being set up, and no service. It's been two weeks now. Customer Service hotline has been hugely unhelpful, i've unpaired the watch several times to no avail, and I am becoming hugely frustrated with seeing the same message. Did anyone actually manage to resolve this issue satisfactorily? I have an iphone 15, all software is up to date on the phone and watch, as is the Apple Watch app...

HELP.

[Aleena-1]

I'm having the same issue.

[Aleena-1]

Anyone got this resolved?

[Oxonian]

@Aleena-1 

There have been one or two posts on this forum suggesting that members have resolved their Apple watch issues. I am not sure whether their problems are the same as yours, but if you do a search you will be able to review the relevant posts.  

[pgn]

Follow advice given in the answer to your own query, @Rob30. - https://community.o2.co.uk/t5/Pay-Monthly/Apple-Watch-Ref-08/m-p/1666771/highlight/true#M266434

[Oxonian]

Are your problems resolved @Aleena-1 ?

[Aleena-1]

Hiya

No still not resolved. They have escalated to some sort of team and they will call me in about 7 days. Don’t know why it has to be so difficult.

[Oxonian]

@Aleena-1 

It is so difficult because it is O2 that you are dealing with. 

I suggest that you make a note to chase this up so that it doesn't drag on unnecessarily. 

Please keep us updated on developments.