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5G

EJFanjo
Level 1: Joiner
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on ‎24-11-2023 12:18

on ‎24-11-2023 12:18

I recently moved from Virgin to O2 and was sent a 5G sim card. Since then I have never got 5G signal on my iPhone XR, even when sitting net to my wife who has 5G on her phone. Is there a work around ? 

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Enlli
Level 69: Guiding Light
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on ‎24-11-2023 12:53

on ‎24-11-2023 12:53

I'm not aware that the iPhone XR actually supports 5G as it is a 4G phone.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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