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02 Travel

Patty47
Level 1: Joiner
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Can someone tell me why I have been charged the daily 02 Travel when my iPhone roaming and mobile data is switched off, I am using WhatsApp on wifi at all times, no texts being sent. Thank you.

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MI5
Level 94: Supreme
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Registered:

@Patty47 

Any network activity will trigger the charge, this includes any incoming calls or texts which are part of your 120 mins, 120 text daily allowance.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126854 Posts
  • 613 Topics
  • 21801 Solutions
Registered:

@Patty47 

Any network activity will trigger the charge, this includes any incoming calls or texts which are part of your 120 mins, 120 text daily allowance.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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