Get tech support for your O2 issues

Resolved! Can’t get a pac code!!

Hi I am trying to get a PAC code the digital assistant told me to text info 85075 to get a code, But when I do that all it says is “message not delivered” how do I get a pac code

Moved to Australia, want to keep old number.

I currently have a pay monthly contract on O2 refresh (the device is paid off).I've moved to Australia for the foreseeable future and have set up with a new provider.I now have both my O2 sim and my new Australian sim in my device (dual sim, Galaxy S...

Cancel contract

I’m currently in contract with o2. For the last 6 months they haven’t been providing me with the service that I signed up for. The signal drops out on calls and data is slow. When contacting o2 they state that the masts are busier than usual, they’re...

Resolved! Giving 30days notice

Hi, how do I cancel my O2 contract. I want to give my 30days notice thanks

Credit files referral

I have been waiting for an email back from these people since the 1/8/2021 and have still not heard. Is there a phone number?

applying BBC discount to my new contract

It says on my 02 that I cant apply my BBC discount to my new phone contract because I havnt had a new contract since 2020. I got a new contract yesterday and I was told I could apply this on My 02. Can someone help?

Resolved! I received a text to say I had used 80% of data but when I check my app it says I have 9.56 data lef

My message says I have used 80% of data however my app says I still have 9.57 left of 11.99 of data left. I am confused.

Resolved! Locked out

I have been locked out of my account and I’ve no idea why. As a result I cannot make or receive calls. It is unbelievably frustrating. Can anyone help?

Resolved! I want to speak to a human!

Does o2 still have the online chat option? I just seem to be on a neverending loop.

Resolved! Cannot Enable Wi-fi Calling

I have unsuccessfully attempted a number of times to enable Wi-Fi calling. The iPhone 12pro I have will not switch on Wi-Fi calling and says I have to contact O2 but when I check on My O2 it says I have Wi-Fi calling enabled. I have not been able to ...

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