This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

upgrade question

Go to solution
cpunter2
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎28-02-2018 05:29 - edited ‎28-02-2018 05:30

‎28-02-2018 05:29 - edited ‎28-02-2018 05:30

Hello just a couple of question , 

 

Im currently on a 12 month sim only , and was told by 02 i can upgrade after 6 months to a handset does this sound right ?

 

Also will I be credit checked again for a upgrade and second question , Will I automaticaly be put on to a 02 refresh account when I upgrade 

 

Many Thanks

 

Carl

 

Message 1 of 5
1,358 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151769 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎28-02-2018 05:50

on ‎28-02-2018 05:50

You can upgrade after 3 months to a full refresh tariff with phone.there are no credit checks on upgrades but you must have paid on time whilst on the simo tariff.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
1,355 Views
0 Kudos
4 REPLIES 4

Go to solution
MI5
Level 94: Supreme
  • 151769 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎28-02-2018 05:50

on ‎28-02-2018 05:50

You can upgrade after 3 months to a full refresh tariff with phone.there are no credit checks on upgrades but you must have paid on time whilst on the simo tariff.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
1,356 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to MI5
  • 151769 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎28-02-2018 05:52

on ‎28-02-2018 05:52

T&C’s here https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
1,352 Views
0 Kudos

Go to solution
cpunter2
Level 1: Joiner
In response to MI5
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎02-03-2018 21:33

on ‎02-03-2018 21:33

Can I just ask why you said 3 months , as just spoken to customer services and they said 6 months , why all the inacurate infomation 

 

 

Message 4 of 5
1,224 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to cpunter2
  • 151769 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎02-03-2018 21:38

on ‎02-03-2018 21:38

See the T&C's in post #3 above mate
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
1,221 Views
0 Kudos
Top Kudoed Authors
View All
Top