Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 278457 Views
  • 2 replies
  • 2 kudos

Resolved! Faulty device/early upgrade

Hi, I curently have a samsung S7 which has a faulty battery, basically I get 4 -5 hours from a full charge with medium to light usage. I've been though samsung and it's out of warranty, it's out of o2 warranty and now I just want rid of it and to go ...

MikeF by Level 3: Thinker
  • 2467 Views
  • 9 replies
  • 0 kudos

Resolved! Duplicate texts for same number at the same time

I've just started a contract with 02 and concerned at their inability to bill correctly. Anyone else noted that when you text someone it shows anything up to 10 times on the billing for the single text, for example I sent a text to one number at 7.23...

NF2000 by Level 1: Joiner
  • 2986 Views
  • 9 replies
  • 0 kudos

Resolved! Call Forwarding

I have two o2 numbers. One is contract and one is Pay as you go. Most of my customers have the Pay & Go number. When they ring the Pay & Go number I want to pick it up on my contract phone. Can this be done.

Madeline1 by Level 1: Joiner
  • 6528 Views
  • 7 replies
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Resolved! Sky sim not working

I think my iPhone 6 is locked on o2. I cannot remember where I bought it from but it works with o2 and Tesco. I’ve got a sky sim but it’s not working on my iPhone

Anonymous by Not applicable
  • 14574 Views
  • 5 replies
  • 0 kudos

Resolved! Unfair charges

Being charged £9 for 2 apparant calls to 118118 in october,but I would never use DE even on my land line.Informed 02 and they have put in a complaint.I admit to using pictures sending,but I wont pay for items I havent had.Perhaps as its xmas they are...

Hooverman by Level 1: Joiner
  • 1178 Views
  • 4 replies
  • 0 kudos

Resolved! International Calling Service

Hi On Friday (17th) I received a message from O2 saying that I've been invited to test their new International Calling Service with a link. The attached link was https://www.o2.co.uk/intertrial I was excited for this as I used to use the World Chat q...

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Anonymous by Not applicable
  • 6406 Views
  • 38 replies
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Resolved! Using my phone is US

I am in the US and want to use my pay monthly UK phone for wifi and photos....no calls....is there a charge?

CN2 by Level 1: Joiner
  • 1107 Views
  • 4 replies
  • 0 kudos

Resolved! £20 for 20gb what’s the catch?

Signed up today for £20 for 20gb pm/12months , which includes free minutes and texts, billing came through this evening @£33 per month.....unable to get an answer as to why....Can anyone shed any light. Thanks!

Anonymous by Not applicable
  • 5939 Views
  • 18 replies
  • 0 kudos

Resolved! 4g is being displayed, but I cannot access the internet

Hi, I used up all my data for November. My data was reset on the 1st of December. However, since then I have not been able to used the internet (since December 1st) without being connected to the WiFi. Data is enabled, and 4g is displayed. I have tri...

Anonymous by Not applicable
  • 1875 Views
  • 9 replies
  • 0 kudos