Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 451450 Views
  • 2 replies
  • 2 kudos

Resolved! Cancelling a contract

Hello, My current contract ends on the 9th of April 2018. I want to cancel my contract as I do not wish to continue with o2 when my contract expires. I am wondering whether I can ring up and cancel this week and simply pay off my remaining bill. I ge...

Aidan100 by Level 1: Joiner
  • 9426 Views
  • 9 replies
  • 0 kudos

Resolved! Weekly charges

I have been charged weekly for the last 3 weeks for ‘Pulse Digital BV’ does anyone know what this is and how to stop it?

DeDeBerty by Level 1: Joiner
  • 8204 Views
  • 1 replies
  • 0 kudos

Resolved! Are you being scammed for £78.00 too?

Has anyone else recently been billed for £78.00 circumstances may vary, charges and no regard for my stolen phone circumstances. It would be interesting to see if you are currently in the same position.

Scam78 by Level 1: Joiner
  • 2619 Views
  • 3 replies
  • 0 kudos

Resolved! Rewards

I had a text from o2 saying I had earned £1 in rewards. so I clicked on the link and it took me to a page that said enter your o2 pay as you go number and we'll send you a rewards code to make sure it's really you. The thing is I have changed my numb...

Guevara by Level 2: Apprentice
  • 3944 Views
  • 4 replies
  • 0 kudos

Resolved! Upgrade Help

I have a current o2 contact which I took out with CPW a few years ago. I’ve never missed payments etc and the contract is in my name. I was due for a upgrade in September 2017.Question 1:Can I go directly to a o2 shop and upgrade keeping my current n...

Matty1878 by Level 1: Joiner
  • 2784 Views
  • 3 replies
  • 0 kudos

Resolved! Signal interruption in NG14 postcode

For several weeks both my phone and my wife's have experience a swarking sound (heard too by the other call participant) a few seconds before the call drops out. Happened 3 times in one 5 minute call this morning. Reported and O2 say the signal is fi...

TWM by Level 1: Joiner
  • 938 Views
  • 2 replies
  • 0 kudos

Wrong phone sent

Hi, wonder if someone in the know can help me, im having a nightmare with O2. I did an upgrade, i wanted an 8+, for one reason or another i have not actually seen one but i have a 7. I ordered it on the phone, the guy waved my £29.99 fee for the hand...

LisaJayne by Level 1: Joiner
  • 2468 Views
  • 2 replies
  • 0 kudos

Resolved! No network abroad

Hello. After arriving in Poland, it is not known. I reset the phone, pulled out the card, and nothing worked on. He is still looking for a network. I put in a different card and the phone works. Thank you for your answer