Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Complaints Procedure

So i had a few conversations with through chat to get a good price to upgrade my phone. Kept hitting barriers and inconsistencies and asked to speak with a team leader/supervisor and the person i was put in touch with seemed to be even worse.. Avoidi...

Resolved! Changing my child from paygo to sim only contract

How do I change my daughter from o2 paygo to sim only pay monthly tariff? Whilst keeping the number she currently has on paygo

My bill

Good day I have just been hit with a bill of £525 pounds by someone using my mobile number in the UK to phone abroad. I work and live in Saudi Arabia and kept my number for the convenience of using it when i return on holiday. I have not been in the ...

Resolved! check call history

hello how i can check my call history from last month? on top up card?

Resolved! No O2 signal in my area.?

I have been without any O2 signal since yesterday (24th October) and see a message relating to a local mast issue, any idea when the problems will be fixed.?North West Kent..DA post code.

Resolved! WWE charges

I am shocked to find out that O2 has been charging me for scam WWE subscriptions. I never subscribed and many people have been scammed by the same company. Who is paying / withdrawing money from my account ? It's O2. I never made a cotranct with O2 t...

O2 Credit Checks

The O2 credit check system is a total shambles. I ordered a phone last week, and I was rejected because I failed the credit check. This is ridiculous because I had a credit report done in August that showed I had excellent credit, with literally 0 ne...

Resolved! SMS Delivery Reports

OK, I know this old chestnut has been posted about before, but that was back in 2014. I have just come over to O2 from Vodafone where text delivery reports worked OK. I used ChompSMS on my HTC One M8 when on Vodafone. I sent a text, got the progress ...

Resolved! unlatching request

I asked that telephone no - [removed] be unlatched. You informed me by email that unlatching code for same had to be requested from manufacturer. this still has not be done and I getting quite annoyed. this mobile belongs to my 90 year old mother and...

Help

Someone help or advice will do just payed my phone bill and 02 have took the same payment again so thay have took 2 payments for this month 02 have non stop messing me around with payments and my tariff

O2

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