cancel
Showing results for 
Search instead for 
Did you mean: 

text message unpaid bill

Ewan
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Received a text message from mobile number talking about we re unable to process your latest bill Update payment information and has a link, I think its a scam. The mobile number it was sent from was +44 7862 393 795. Anyone have this problem ? I do not know if its genuine, but I doubt it.

Message 1 of 8
1,474 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151684 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Ewan 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 8
1,472 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 151684 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Ewan 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
1,473 Views

sallyanne1
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

yep i have had one too  from +447385566292 blocking the number , and reporting it , thank heavens you lot on here i have tried to ring 02 but nothing i know its a very testing time  and i understand , but if there could be some one on the other line  working from home it would be good . 

Message 3 of 8
1,460 Views

Annie86
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
Hi I have received a message saying payment not gone through contact bank or click on link to update but have checked on my o2 app it has been paid the number is 07552 596 522 I have deleted and blocked
Message 4 of 8
1,394 Views

MI5
Level 94: Supreme
  • 151684 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Annie86 wrote:
Hi I have received a message saying payment not gone through contact bank or click on link to update but have checked on my o2 app it has been paid the number is 07552 596 522 I have deleted and blocked

thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 8
1,390 Views

Cleoriff
Level 94: Supreme
  • 127456 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Hi @Annie86 

It's a well known scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

 

Veritas Numquam Perit

Girl in a jacket
Message 6 of 8
1,389 Views

MI5
Level 94: Supreme
  • 151684 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

I think @Annie86 had already seen that wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 8
1,386 Views

Cleoriff
Level 94: Supreme
  • 127456 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Yes, simply my normal reaction.

Veritas Numquam Perit

Girl in a jacket
Message 8 of 8
1,378 Views