@Roe
The discount will be applied from your second bill, but you should have had confirmation that your claim was successful.
Call customer service to check. Numbers here Guide: Coronavirus Community Help and Support
Discount help here Guide: O2 Open & Friends and Family discounts - How to sign up
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
