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split off a phne from account

philboz
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I've got an account with 3 phones, all paid for from the same bank acount.

 

we would like to split one of the phones off to be paid from a separate account, without effecting the remaining 2 phones 

 

can this be done?

 

thank you 🙂

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MI5
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I don't think so without paying it off and starting a new contract, but call customer services on 202 to check.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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I don't think so without paying it off and starting a new contract, but call customer services on 202 to check.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

I assume you'd have to pay off the one you want to split then start a new contract for it 

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jonsie
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I had the option of removing a phone in My O2 but if it's not there for you then only customer service can help.
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Marjo
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Hi @philboz how are you doing? Did you manage to split one of the phones from the account in the end?

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philboz
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O2 said no 😞

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MI5
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Unfortunately I thought that was the case.
Sorry.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
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