sim swap

[robertgardner]

i have done a sim swap earlier/can i switch back to old phone

[Cleoriff]

@robertgardnerIf you have done a sim swap is this to a new phone? Has your old phone lost signal?. If so you need to keep rebooting the other phone till you get the O2 signal on that.

Info here re sim swaps https://community.o2.co.uk/t5/How-to-Guides/Sim-Swap-a-mini-guide-2017-update/ba-p/1060675

[MI5]

You can use your old phone/sim until the signal is lost.
At this point, switch to new phone/sim and restart every 30 mins until you get a signal.

[Bambino]

@robertgardner If what you're asking is can you use your new sim in your old phone, then the answer is yes, if the sim is the same size. If your old sim that you swapped over was a different size, then no, you will have to get another new sim that is the size the old one was and swap it back.

[jonsie]

If that's e situation you could maybe use the new sim as it is a triple sim so you should be able to alternate to both phones

[EmilieT]

Hi @robertgardner, did you get a chance to look at the replies above? Was the info you needed there, or is there anything else the Community could help you with?

Cheers @Cleoriff, @MI5, @Bambino and @jonsie for the help