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returning an unused top up due to faulty phone

Anonymous
Not applicable

I had bought a £50 top up specifically to use with a pay as you go mobile I bought on the advice of the shop assistant and when the phone didn't work I tried to return it but they refUsed to take back and refund me the top up

Message 1 of 22
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Curr946
Level 26: Upbeat
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Yeah, but don't understand why you would buy a £50 top up if you planned to use a local overseas sim... I think this sounds more like the OP changed his mind.
Current Phone: Sony Xperia XZ Premium
Message 21 of 22
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Anonymous
Not applicable

As far as i am aware they do not refund top ups

Message 22 of 22
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