Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237026 Views
  • 2 replies
  • 2 kudos

Resolved! NHS discount code

Can anyone help I work for the NHS I have registered on open 02 so i can get my code but they are not sending it to telling me I have had them and used them !!! anyone else had the same problem

Anonymous by Not applicable
  • 61274 Views
  • 5 replies
  • 0 kudos

cap my bill

how do i cap my bill so i cant go over  monthly allowance 

Anonymous by Not applicable
  • 4964 Views
  • 5 replies
  • 0 kudos

Resolved! Email address needed desperately.

Please can anyone help,I have spent about a hour on live chat and about 30mins on the phone without my issue being resvolved and now losing the will to live. sarah xMore info (Highlight to read)

Resolved! Data Charge?

Just noticed this data charge for my colleague, she has been in USA for 4 weeks, flew back to Heathrow on the 4th Jan, she wants to know why she has been charged for Country Norway???? (see below) Also she removed her o2 sim card until 4th Jan, used ...

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Anonymous by Not applicable
  • 4247 Views
  • 26 replies
  • 0 kudos

Resolved! Lost credit

Hi I contacted customer service to get pay&go sim reactivated as it hadn't been used for over 6 months. This has been done but the credit is saying 0.00. Does this mean the £7 credit that was previously on there has been lost or can I get it back?

Anonymous by Not applicable
  • 4338 Views
  • 12 replies
  • 0 kudos

o2 data allowance increase?

Hello, I am looking to buy the iphone 6s through a third party website, however, the deal includes only 3gb data allowance. If I opted for this bundle I'd like to permanatly increase the data allowance by 1GB each month. I've heard that o2 sometimes ...

Anonymous by Not applicable
  • 2604 Views
  • 6 replies
  • 0 kudos

returning an unused top up due to faulty phone

I had bought a £50 top up specifically to use with a pay as you go mobile I bought on the advice of the shop assistant and when the phone didn't work I tried to return it but they refUsed to take back and refund me the top up

Anonymous by Not applicable
  • 2952 Views
  • 21 replies
  • 0 kudos

Resolved! Device Details

How do i change my device details ,it is still showing my old phone underneath my mobile number,i want to change this to my new mobile device. Thank You

Anonymous by Not applicable
  • 4001 Views
  • 5 replies
  • 0 kudos

Resolved! phone calls

Hi folks, Is it at all possible to obtain information on who I have contacted, whether calls or texts, as far back as 2010 or is it only a 12 month period? Thanks!

Anonymous by Not applicable
  • 2892 Views
  • 15 replies
  • 0 kudos

Resolved! Refresh upgrade to Sim Only Contract

Hi, I've got a couple of months left on my contract and was looking to pay off my phone and change my tariff. In the upgrade options it says I can upgrade to a sim-only contract (30 day contract). Will this work or do I have to see out my remaining a...

Anonymous by Not applicable
  • 1950 Views
  • 4 replies
  • 0 kudos