Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Voicemail not working since SIM upgrade

I renewed my contract a month ago, going for a SIM only one for 12 months as the phone is great and the reception in my area is poor for just about everyone else. The replacement SIM arrived a few days later and I went through the process of installi...

Resolved! Faulty phone.

I would like to cancel my contract or get a replacement phone please. I am not paying for this month's bill either, because my phone is faulty. It has just come back from repairs and it will do nothing, not even switch on. It is fully charged and sti...

I want to cancel my contract

My contract runs out in March and I don"t want to renew it. Will o2 automatically renew it or will they contact me ? Tried to contact them without success.

Call merging (s5). Will I/the other two people get charged?

Hello I have a contract with 02 which has unlimited mins. I wish to call two of my friends (using the merg feature on the samsung s5) but I am worried about the call charges to myself and the others.If i call my friend then merge in my other friend w...

Resolved! Autotop up and expired payment cards

I am a very low usage user, making a few minutes of phone calls every month. My main usage is a limited fetching of e-mails whilst out and about, and occassional browsing. I do make a few short calls, but max about 10 minutes a month. What normally h...

Resolved! Top Up on 02 Website Problem

Hi I am new to this Board/02 forums I have had a problem with using the 02 website to top up my mobile phone, I use my Nationwide Visa Debit card to top up £10 twice today, both times being declined, I got the 02 error page both times, I know there i...

Resolved! Paying for a broken phone!

Hi, I have had a bit of an issue this past month. I'm on a 24 month contract due to run upgrade this July. I have the Samsung Galaxy S5 and I have had no issues until the past month or so. It began freezing etc, not responding to touch and then it we...

Double data on payg Mobile Broadband

If any one does not know o2 are giving double data on payg mobile broadband so for a £26 top up you get 16gb of data, Might be some help to some one

Resolved! 4G Coverage

When is Stafford getting 4G coverage? Other parts of Staffordshire has 4G signal but not Stafford Town...

International Favourites poor service and misleading information

I changed my provider to O2 so that I could use the International Favourites Bolt on, in particular so that my son in Perth Western Australia could use the Call Me number. Having paid for the International Favourites online I then tried to access 'Ma...

O2

Forum Posts