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replacement micro sim card 6-digit security code

Anonymous
Not applicable

i've got a replacement micro sim card but can't get the 6-digit security code as i've lost my previous micro sim card - can you help?

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MI5
Level 94: Supreme
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Registered:
You need to call cs who will do the swap for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:
You need to call cs who will do the swap for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
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Anonymous
Not applicable

I've just ordered a micro-sim from O2, got the Galaxy S2 at the minute with a standard sim. I've read the instructions on how to activate your sim once it arrives but just want to check, it DOES keep your existing number doesn't it?

 

Thanks for the help (new to this).

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MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:
You need to swap the details of your account to the new sim and then the number will transfer across too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

Thanks for the info! Appreciate it slight_smile

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