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replacement micro sim card 6-digit security code

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Anonymous
Not applicable

on ‎14-05-2013 19:51

on ‎14-05-2013 19:51

i've got a replacement micro sim card but can't get the 6-digit security code as i've lost my previous micro sim card - can you help?

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MI5
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on ‎14-05-2013 20:16

on ‎14-05-2013 20:16

You need to call cs who will do the swap for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎14-05-2013 20:16

on ‎14-05-2013 20:16

You need to call cs who will do the swap for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎15-05-2013 10:59

on ‎15-05-2013 10:59

I've just ordered a micro-sim from O2, got the Galaxy S2 at the minute with a standard sim. I've read the instructions on how to activate your sim once it arrives but just want to check, it DOES keep your existing number doesn't it?

 

Thanks for the help (new to this).

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MI5
Level 94: Supreme
In response to Anonymous
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on ‎15-05-2013 11:44

on ‎15-05-2013 11:44

You need to swap the details of your account to the new sim and then the number will transfer across too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎15-05-2013 23:21

on ‎15-05-2013 23:21

Thanks for the info! Appreciate it slight_smile

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