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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Linked accounts

Over the past 5 days I have tried to access my linked accounts on various devices and laptops, but every time I get a sever 500 error. How can I fix this?

On & On tariff

why hasnt it got unlimited broadband/data for those of us that wont use loads of mins phoneing give us a unlimted data option. can we change to on & On from our current tarriff?

No MMS... for ages!

Hello, I've tried contacting the "Customer Support" number many times and they're always very helpful but I still can't send or receive MMS messages. I've had my SIM replaced, checked and changed the setup of my phone many times and the MMS service h...

please help!!Unlimeted texts..

Can I get unlimeted texts to other broadbroands? How much and what do I do? PLEASE help, thanks a lot xxx

Poor signal

Anyone else have terrible signal in the RH17 7EZ area?

Data problem

I'm having a strange issue with my data again Recently, the speed seems more reasonable than before, which I'm happy with - however, more often recently, the icon changes to H and does nothing, ie, the little arrows below it, to signal upload/downloa...

Lack of signal

Hi,I have recently changed job location, and now have ZERO phone reception in my new area. Thats zero for the phone, zero for the internet. I am 5 minutes away from a large town, and only 10 minutes away from a very large town, I am not as remote as ...

100mb data allowance gone in 2 days?????

Have just got Lumia 710 with just the basic data bolt on as really use phone mainly for text but might just look on e bay occasionally,was shocked to get text through today saying my monthly allowance is almost used up and truly enough when just chec...

registered PAYG sim life if unused.

Hi everyone.What is the life of a registered PAYG sim if left unused?My grandparents have a mobile for emergencys only which now shows no signal when switched on and as not recognised when rung.I always thought it was after 3 months that the sim shut...

Re-Activate Mobile phone number

I have not used my pay as you go mobile phone number for quite a few months. It now no longer works. How do I re-activate it so that I can use my number again. I even had 10 pounds talk time left on it.

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