Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How do I put my old number on my new sim?

I just got a new replacement iPhone from my insurance company and it didn't come with a sim so I ordered a new one. It's came today but I don't want the new number, I want back my old number on to this card. Anyone know how I can do that?

Resolved! International Favourites

How do I cancel my O2 international favourites bolt on?According to the texts O2 had sent me earlier on, the anniversary date is tomorrow and I was told on the text that I need to cancel it 48 hours before the anniversary date.However, I have missed ...

Resolved! Is This a Phone or 02 Problem?

My iphone5 is on contract with 02 and my wife's phone is Pay 7 Go and BOTH experience the same problem whenever we stay at this location ST3 When making a call we can hear the other party as clear as day but they cannot hear us and usually hang up af...

Resolved! Paying Off Contract Early

Hi, I'm new to the forum, and I wanted to ask a question about paying off my contract early. I have 5 months left of my 24 month contract. I was wondering, the amount I pay off on the remaining 5 months, what should this amount include? Is it just th...

Resolved! connecting to BTopenzone

hello everybody!I have a O2 sim card and in my area I can see bt OpenzoneI tried to connect after topping up 10 pounds using 079xxxxxxxx or 4479xxxxxxxx i can't use the btopenzoneI receive the message:Unable to complete the login call. Please try aga...

Resolved! upgrade

my contractends on the 17th april...all through the last few months whenever i pay my bill i always notice that on the right hand side of my o2 it has always said that i can upgrade 1 month early and the date i can upgrade is the 17th march(which wil...

Resolved! pay+go go no extra allowance/reward?

Hi,I have been on the pay+go go for 3 months now and topped up well before the anniversary date so the £10 is taken automatically.I was told by an O2 customer service that the tarrif i am on will treble once i have been with O2 for 3 months and then ...

Resolved! o2 data bolt on

I recently purchased £10 of data (1gb) I had only used less than 100mb of it when my new month started, I have now found out that my data counter has been reset to my 500mb allowance, whats happened to the remainder of the 1gb I paid for ?

Resolved! Calling and Texting the UK (O2 to O2) from the USA

Hi all,I am travelling to America tomorrow and would very much appreciate any advice, regarding calling and texting to an O2 number in the UK.What the charges would be and the best (cheapest) network to be on whilst I'm there?I will be in Wisconsin f...

Resolved! Increase in Tariff Cost

Can someone please clarify for me..... I have received an email to say that the tariff i am on will soon increase in cost. I took out a 24-month contract with O2, so am shocked to see that the cost is increasing!! Does this not completely go against ...

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