Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! All Rounder Bolt on Confusion

Hi, I moved to O2 a couple of months ago and when I got a new contract I was told on the o2 website that I would receive the 500mb data allowance for free, however I've just found that I am being charged for it. I specifically remember reading on the...

Resolved! Pay monthly

Looked at my bill and wondered why I was due £1.65 extra can you tell me why as I have unlimited texts and 300 minutes oh calls per month what extra calls and numbers have I used and what was the usage

Resolved! swapmysim & pay & go

Hi folks, recently i got a new contract phone, i have always been pay & go before. Naturally i wanted my old number so did a swapmysim successfully. However one small problem remains and o2 just cant figure it out. I have had 2 o2 customer service ag...

new tariff

I got my upgrade and new tariff...the data has been changed but the minutes are still showing as 300 and should be 600,why is this ??

Resolved! Upgrade due and Refresh

Hi, I'm new to the o2 Forums!I've been with o2 for over 2 years and was wondering as I am due an upgrade would I be accepted onto Refresh without a credit check? Thanks

pay bill online?

as long as I have had my O2 account (about 6 years!) i've been UNABLE to view or pay my mobile bill online for my contract mobile. called O2 on numerous occasions and am always told they would sort it but still no good. anyone else had this issue and...

Resolved! Text from 20 30 claiming to be from O2?

Hi everyone, I've been getting the same text message multiple times from 20 30 about connecting to the internet and changing my cellular data setting to idata.o2.co.uk (and further URLs for MMS and to download all the settings from some site starting...

Resolved! Nokia lumia 520

ive just joined contract for the nokia lumia 520 £11 a month unlimited texts, 100 mins free calls and 250mb. I need advice, when i selected people app and inputted my email details to login to facebook account, can u log out of it?? are does it now s...

Resolved! Mobile Keeps Disconnecting

Hi newbie here,my wife's got a Samsung SGH-J700 [dont laff]now the problem is when i phone her she receives the call butafter 2 seconds it disconnects also she cant hear me,she has credit,and a full battery

Resolved! Transferring phone number from one O2 Contract to another

Hi, I have recently travelled to Australia, and left my o2 sim card back in the UK as it was no use over here. The contract had a year remaining and therefore I didnt want to cancel it and pay the remaining months off. A family member has an o2 contr...

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