Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Leaving the country

Hi, I am about to leave the UK in 2 weeks. I would like to know how to shut down my Broadband and Mobile phone subscription? Thank you G

Resolved! Auto Top Up - add numbers to my account

Hi allNever used this method of asking for help before so hope it goes well...I would like to add two UK mobile numbers to the auto top up system. I already have this set up for my own account and would like to add two more numbers to my account as o...

Resolved! E2 Save Mobile

Hi All I have a 30 day rolling contract with O2 which I have been a customer with for about 8 years now. I have had a customer service rep from O2 on the phone to me tonight offering to upgrade my contract He said that he would give me 300 mins, 500 ...

Resolved! Network key

I have damaged my phone am trying to put my sim into a spare mobile while I am waiting for my replacement to arrive and I am being asked for a network key the spare phone is a vodaphone

What to do when experiencing service issues?

Hi guys, If you’re experiencing difficulties with your phone or service, please give the following 6 steps a try: 1. Use the area checker to see if there’s an issue in your area: http://bit.ly/9ODOEG 2. Turn off 3G 3. Check if anyone else is affected...

Resolved! Can't remove any of my bolt ons

I've got two bolt-ons currently on my phone 'messaging100' and 'ALLROUNDERWEB' which I would like to remove, but it's saying I can't due to technical issues, I have been trying to do this for the last month and it's still not worked. Any help on dele...

MyO2

Brand new customer to O2 after buying an iphone5 for my daughter. I have been trying to access myO2 for the first time, but it keeps telling me the service is unavailable/application error, try again later. Is it me? have now tried from home, work an...

Resolved! CANT TOP UP??

I just bought a top up as i need to use my phone to ring make an urgent call and it says it is down, why is this...?? Is there a way i could top it up online and how long will it be before the line is opened?? Thanks

Yet again O2 fails in Cornwall

Been without O2 network in the Lostwithiel area now for around five days. This is getting beyond a joke - lasy year we lost service for about 10 days. Tried posting from my iPad on the O2 facebook support pages and got the message 'Unexpected error. ...

Resolved! Discount.

Hey everyone at O2! I applied to have my employee discount applied probably about 4months ago now! still have the receipt to prove when I went into store and done this. How long does it take for someone to get back to me in regards to my discount? I ...

O2

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