Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Signal at CT 15 4NH

We have a very erratic signal here in Nonington and for the last 3 days have No Service on our phone screens and therefore cannot text or phone. Is there a problem here. Even travelling to other parts of CT postcode ie Broadstairs/Ramsgate the same p...

Resolved! phone calls received

can u get a copy of phone calls u received from ur monthy bill

Resolved! Transfer of number

Hi. I was due to have my phone number transferred from Vodafone to o2 today after having taken out a monthly contract on Wednesday. This hasn't happened. I was wondering if this was because either it's Good Friday and a bank holiday or if there's a p...

Resolved! Does O2 do any loyalty or goodwill offers?

Hiya everyone, This is my first message on here! My phone broke last night so this weekend I will be looking for a new one. I use pay as you go and I have been with O2 for years and years. However, I could go to any of the other providers, buy one of...

Resolved! change tariff

hi i can't switch my tariff Unfortunately you can't change your tariff at the moment.
There's a technical problem. For help, contact customer service. any ideas?

Resolved! Bolt on Minutes

I have trierd to add a bolton-on as I have run out of minutes and cant find where to do it? It doesnt come up with the add-ons option.

Resolved! My 02

Hi everyone, Iv recently just joined 02 on a 24 month contract. Iv had a email saying new bill is ready you can view it here but when i click on it, it comes up saying no number found with this acocunt and iv even added the number to the account a fe...

Resolved! Cost to ring a pay-as-you-go number?

Silly question...I have never used o2's pay-as-you-go before, and just wanted to confirm that there is no difference in cost for my friends on other networks to ring my pay-as-you-go number as opposed to me having a monthly contract. From what I can ...

Resolved! Voicemail 901

Hello all, this is a little weird for me, I've never ever heard of this happening.I asked O2 to change my number yesterday due to calls from a blocked number. Since then I've been unable to use visual voicemail or normal voicemail on 901. Now when I ...

Resolved! family bolt on

Hi ive had a family bolt on for a few years now and all five people on it have been able to chat text and picture message for free for the cost of me paying £7.65 a mth. however due to a mess up with my sim I had to have the bolt on put on again and ...

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