Solved: Re: refresh

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gmarkj · ‎08-09-2016

@MI5 wrote:
Only by manually paying extra each month.
You can't set up automatic over payments.

Could you set up a standing order?

Or does the reference change every month?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

viridis · ‎08-09-2016

You have to call too, the payment system only allows the monthly payment on device plan and won't let you pay more, it advises you to call.

jonsie · ‎08-09-2016

You have to call otherwise your payment will go to the tariff and just put you in credit.

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