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MikeF
Level 3: Thinker
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Does anybody know if I can pay extra on my device plan? I was thinking of doubling my monthly payments for a bit to speed up my upgrade.

 

Thanks,

 

Mike 

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Cleoriff
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Cleoriff
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Hi @MikeF

Yes you can go to My O2 and find the section Make a Payment...

http://www.o2.co.uk/myo2

https://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701

Veritas Numquam Perit

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MI5
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Only by manually paying extra each month.
You can't set up automatic over payments.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
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@MI5 wrote:
Only by manually paying extra each month.
You can't set up automatic over payments.

Could you set up a standing order?

Or does the reference change every month?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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viridis
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You have to call too, the payment system only allows the monthly payment on device plan and won't let you pay more, it advises you to call.
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jonsie
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You have to call otherwise your payment will go to the tariff and just put you in credit.

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