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on 08-09-2016 12:56
Does anybody know if I can pay extra on my device plan? I was thinking of doubling my monthly payments for a bit to speed up my upgrade.
Thanks,
Mike
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08-09-2016 12:58 - edited 08-09-2016 13:00
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08-09-2016 12:58 - edited 08-09-2016 13:00
Hi @MikeF
Yes you can go to My O2 and find the section Make a Payment...
https://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701
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08-09-2016 12:58 - edited 08-09-2016 13:00
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08-09-2016 12:58 - edited 08-09-2016 13:00
Hi @MikeF
Yes you can go to My O2 and find the section Make a Payment...
https://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/td-p/877701
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on 08-09-2016 13:15
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on 08-09-2016 13:15
You can't set up automatic over payments.
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on 08-09-2016 13:17
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on 08-09-2016 13:17
@MI5 wrote:
Only by manually paying extra each month.
You can't set up automatic over payments.
Could you set up a standing order?
Or does the reference change every month?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 08-09-2016 13:28
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on 08-09-2016 13:45
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on 08-09-2016 13:45
You have to call otherwise your payment will go to the tariff and just put you in credit.