cancel
Showing results for 
Search instead for 
Did you mean: 

phone upgrade

trickyday
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

i want to upgrade my phone and keep my current air time plan

Message 1 of 8
473 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 147102 Posts
  • 636 Topics
  • 28289 Solutions
Registered:

@trickyday 

The only way that is possible is if you buy your phone outright.

You can buy on credit from all the phone manufacturers or major retailers.

If you upgrade with O2, you need to take a new tariff too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 8
465 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 147102 Posts
  • 636 Topics
  • 28289 Solutions
Registered:

@trickyday 

The only way that is possible is if you buy your phone outright.

You can buy on credit from all the phone manufacturers or major retailers.

If you upgrade with O2, you need to take a new tariff too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
466 Views

Bambino
Level 85: Esteemed
  • 23553 Posts
  • 1035 Topics
  • 3749 Solutions
Registered:

@trickyday You might find something better than you have now on USwitch: 

Mobile Phone Deals: Compare Contracts in June 2024 - Uswitch

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 8
459 Views

trickyday
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks for that. Given that the O2 mobile coverage in my area is so bad and that the phone ugrade is such a rip off it must be time for a change of supplier ☹️

Message 4 of 8
459 Views

Bambino
Level 85: Esteemed
  • 23553 Posts
  • 1035 Topics
  • 3749 Solutions
Registered:

Go for it, @trickyday Coverage and signal strength in the areas you frequent most should always be the priority and the deciding factor. Best way to find that out is to get Pay & Go sims from the other providers and also ask friends who use them.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 5 of 8
434 Views

MI5
Level 94: Supreme
  • 147102 Posts
  • 636 Topics
  • 28289 Solutions
Registered:

Good deals on all networks here @trickyday 

https://www.mobilephonesdirect.co.uk/

Check for the best coverage in your area with free PAYG sims before you decide.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 8
430 Views

Oxonian
Level 32: Blockbuster         
  • 7648 Posts
  • 147 Topics
  • 25 Solutions
Registered:

@trickyday wrote:

Thanks for that. Given that the O2 mobile coverage in my area is so bad and that the phone ugrade is such a rip off it must be time for a change of supplier ☹️


 

You might be able to improve things @trickyday using the following :-

 

Guide: How can I sort out my network issues? 

 

Guide: Is the network down for me or everyone? 

 

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

 

Whether or not this is worthwhile depends on how soon you are thinking of leaving. 👍

Message 7 of 8
374 Views

MI5
Level 94: Supreme
  • 147102 Posts
  • 636 Topics
  • 28289 Solutions
Registered:

Or it's just an O2 dead spot and leaving is the only solution.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 8
368 Views