Re: payments

carlos68 · ‎30-04-2020

Hi,

hard financial times for me and i got some outstanding balance to clear, but my O2 it´s locked and all my numbers as well... how possibly can i pay my bill i´ve been trying to do so but can not get in touch with anyone from O2, any advice please?

jonsie · ‎30-04-2020

To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

carlos68 · ‎30-04-2020

anyway i can pay for it on web, can´t make any phone calls at this moment, tho...

carlos68 · ‎30-04-2020

anyway i can pay on the web? Can not make any phone calls they´re locked...

MI5 · ‎30-04-2020

@carlos68

How to pay Guide: How to Pay Your Bill (Airtime & Device Plans)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎01-05-2020

You can use Skype to call the 0800 number for the payment team, or in the link below.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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