Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How can I change my phone number ?

How can I change my phone number?

Resolved! Bill reinbursement

Hi my bill is showing 2 phone accounts I want to claim a cash back on one of them but need to split the bill and Vat and print the paperless bill. How can I do this please?

Resolved! whats happened with my number change ?

Hi ,iv'e just changed from EE to O2 and have supplied O2 with a pac code on wednesday 13th may and presumed as i did it in the evening it would take a couple of days to get my old number back , its now saturday the 16th may and still my number hasn't...

Wrong device displayed in my devices - unable to do WiFi calling!

HiI’ve just switched to O2 paym after being on Tesco mobile for the past 3.5 years! I now have an iPhone XR. Before that I was on O2 and had an iPhone 5.Did the PAC transfer yesterday and then wanted to use WiFi calling but in my O2 online profile my...

Spending limit reached but should reset when bill is paid

Spending limit reached on third party purchases but should reset when bill is paid which I did last Monday

O2 payment bar

How do you remove the payment bar to enable you to pay for things from your account?

my iPhone 11 Pro on O2 will not accept calls from a landline

My iPhone 11 Pro on a monthly O2 contract will not `accept calls from my landline. Is this a problem with my O2 settings?

Swap PAYG sim to contract??

I've just ordered a new phone from o2 , but I want to keep my pay as you go phone number.Can anyone advise procedure?

Destroyed pay monthly phone and want to switch to PAYG

I completely destroyed my very old, but workable, phone. I managed to rescue my micro SIM & SD cards. I don't have another phone to put it in and don't want to spend any money on a new one at this time. I'd rather buy a new one after a touchy-feely s...

Video call and normal call keeps cutting out

I have an iPhone, since I have updated my phone I’ve had a problem. When I’m on call, Facebook messenger video call or on FaceTime it always cuts out and it’s got nothing to do with my network because it’s completely fine! I have turned my phone off ...

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