Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 113544 Views
  • 20 replies
  • 5 kudos

Classic PAYG data overcharging

Fellow o2 payg consumers.A few days ago I put in a formal complaint to o2 concening the effective data overcharging on the Classic payg tariff. This was happening on my phone due to "background " data usage i.e. by Android operation etc. I very rarel...

Anonymous by Not applicable
  • 1024 Views
  • 4 replies
  • 0 kudos

Resolved! Terminating contract

We have 2 phones on O2. I wish to cancel them contracts but unable to find out how. Is there not an online chat area to do this?Any help appreciated thanks

Anonymous by Not applicable
  • 889 Views
  • 2 replies
  • 0 kudos

Urgent Help: Default on Credit Score

I know there's been several posts on the forum regarding this but am desperate for help so wanted to see if ANYONE could help me. I am in the process of buying a new house and having checked my credit score online, I was horrified to see that I have ...

Resolved! Lost Sim card

Hi there I have lost my phone with my sim number [Removed]. I do not want to changethe number as all my contacts have that number. I would like a new sim card with the old number. David [Removed]

Anonymous by Not applicable
  • 1043 Views
  • 2 replies
  • 0 kudos

00351915692826

My bill includes 3 txt messages citing 00351915692826. I have no idea who they are, I didn't txt them and they didn't txt me. Does anyone know how I can block this (or any other number)?

Anonymous by Not applicable
  • 1505 Views
  • 8 replies
  • 0 kudos

Resolved! Applying a discount code

I just bought a new phone and tariff. Was told I would get a 20% discount with my unidays code but can't see how to apply it? Any suggestions?

Anonymous by Not applicable
  • 4255 Views
  • 2 replies
  • 0 kudos

Resolved! Fraud

My ex partner is applying for mobile phones on contract at my address. How can I stop him doing this? He has no intention of paying the contract and does this regularly. He has done it twice in the last week, Once with EE and now with O2. He gets a h...

Anonymous by Not applicable
  • 1415 Views
  • 17 replies
  • 0 kudos

Resolved! Data use

Just recieved this SMS from o2 - "O2: You're using a lot of data this month, we might have to slow or stop your data allowance until your next bill date. For more info, visit o2.co.uk/datainfo. You're also on an older tariff, and we might have one be...

Anonymous by Not applicable
  • 1531 Views
  • 20 replies
  • 0 kudos

redeeming issues

i,m tryin redeem my free puchase without any look, 

Anonymous by Not applicable
  • 849 Views
  • 4 replies
  • 0 kudos