Account query

[Pmcd1]

I have 2 accounts with monthly payments but I am not sure what they are for.

Account number 

1. **********

2. **********

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[pgn]

You need to contact O2 directly - try Social Media, either link just below - and persist until an agent responds. Good luck, @Pmcd1 

[pgn]

And if you are averse to Social Media, then Guide: How to find help & contact O2 has many ways, as does 

https://www.o2.co.uk/contactus

Good luck, @Pmcd1 

[Cleoriff]

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@Pmcd1 wrote:

I have 2 accounts with monthly payments but I am not sure what they are for.

Account number 

1. **********

2. **********

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The two accounts are  probably due to you having a Refresh contract. 

1 Would be monthly payment for the phone

2 Payment for the airtime (texts calls data) 

Guide: How does O2 Refresh work?