16-05-2020 14:09
Has o2 Ended it's deals with mobilephonesdirect and buymobiles/affordablemobiles???
You can only get new contracts can't upgrade (Mobilephonesdirect) and there hardly any upgrade deals with buymobiles/Affordable mobiles (Same comnpany I thnk) but loads of new deals
Dose o2 want you to buy direct from now on?
Solved! Go to Solution.
17-05-2020 20:16
17-05-2020 20:16
16-05-2020 14:14
The tie up with Carphone warehouse and it's subsidiaries has ended.
16-05-2020 14:25
16-05-2020 14:25
16-05-2020 15:16
16-05-2020 15:16
16-05-2020 15:56
16-05-2020 15:56
16-05-2020 17:33
16-05-2020 17:33
You can only buy new contracts can't upgrade anymore which is a shame as they had some good deals for iphones 11 pro
16-05-2020 17:39 - edited 16-05-2020 18:01
16-05-2020 17:39 - edited 16-05-2020 18:01
Hi @ITFCJosh,!
Sorry to hear you can't get the phone you want on upgrade on O2 with MPD.
I took a look, their website is still showing the low-end 11 Pro available as an upgrade on O2, but I have not called them to confirm:
It is always possible to purchase the best deal you can get, with a new number, and then get O2 to transfer your number from old to new by telling O2 you want to end the current contract (assuming your device plan is fully paid-up, this will be possible, but the process is a bit slow at the moment because of the current situation with Covid-19). Note your bill on the month you change may be a little higher than normal as one contract closes and the other begins.
There's a lot of info, tips and Guides here on the Community Forum to help if that's how you want to go.
Another thing to note, @ITFCJosh - you won't get the luxury of spreading the cost of your purchase over 3years with MPD - their contracts are all 24months. The 36-month offerings on O2 can only be purchased when you work directly with O2, and on O2 Refresh tariffs only, as far as I know.
Good luck!
17-05-2020 20:16
17-05-2020 20:16
17-05-2020 20:20
17-05-2020 20:20
20-05-2020 14:40