Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 113202 Views
  • 20 replies
  • 5 kudos

Resolved! Pictures received not displaying

I have a Galaxy J3 but although in "Messages" it shows pictures as downloading I never seem to be able to see the picture at the end of the download. Any suggestions please to an absolute novice with tech matters

Anonymous by Not applicable
  • 974 Views
  • 3 replies
  • 0 kudos

Resolved! Pay monthly contract expires

Hi, My contract is due to expire next month. The issue is I am travelling and unable to contact o2 due to the time difference. I want to stop payments when it expires and then discuss options when i return to the UK in a few months. Do i have to cont...

Anonymous by Not applicable
  • 780 Views
  • 2 replies
  • 0 kudos

Resolved! Getting a new plan after my contract ends

So my contract is up soon and I'm hoping to get the new Galaxy S8, however, the deals when upgrading through o2 (or any 3rd party seller) aren't great. Looking around, I've seen that new plans seem to be a better deal, so if I get a new plan through ...

Anonymous by Not applicable
  • 569 Views
  • 1 replies
  • 0 kudos

Resolved! PAC number

Hi, I am switching to 3 and want to keep my number. I need a PAC code how do i get this?

Anonymous by Not applicable
  • 536 Views
  • 1 replies
  • 0 kudos

Resolved! Coming to the end of contract

Hi, I'm coming to the end of my pay monthly contract in june and want to switch to a sim-only contract but keep my own number? Can i anybody tell me how i go about doing this? Thanks

Anonymous by Not applicable
  • 854 Views
  • 1 replies
  • 0 kudos

Resolved! Overcharged

Why have I been charged 360 poundsFor my phone bill this monthI need this money back to survive

Anonymous by Not applicable
  • 596 Views
  • 2 replies
  • 0 kudos

Resolved! O2 Recycle for the S8

Upgrading to the S8 today, but wanting to recycle my S6 Edge 64gb to credit towards the new airtime bill on the S8 contract. However, I'm not entirely sure how this works with a pre-order phone. If I select the recycle option at checkout, do I need t...

Anonymous by Not applicable
  • 922 Views
  • 6 replies
  • 0 kudos

Resolved! Reservation

Is there a reservation list to reserve a phone that's not out yet?

Anonymous by Not applicable
  • 837 Views
  • 6 replies
  • 0 kudos