Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Conference calls

My phone will not allow me to add a call to be merged can you help

Has anyone any idea how to get through to O2?

My phone is at the end of its contract. I’ve been wanting to upgrade for 2 weeks but nothing worked (upgrade site down). My non-contract rolled to another month but the standing order had ended. They diverted my outbound calls so I paid immediately. ...

New Sim Only Customer

Hi,New customer from EE here.Quick question here, just had my o2 sim in the post today.o2 have sent me a bill, am I correct in thinking o2 bill a month in advance?I had planned to move over from EE at the end of the month to maximise my current billi...

Data usage

I have 4g of data monthly. On the rare occasion i use all that i add a bolt on which has never been used up before my next data allowance comes in. I ran out on 30th April and bough 1g bolt on. By 4th May i had to top up again which has now run out t...

141

Is there a charge for using 141 to withold number?

Activated New SIM - Not Picking up Network

After troubleshooting with O2 and Samsung - my phone had randomly dropped off the O2 Network one day- I was sent a new SIM by o2 which was activated over the phone.When I received it I inserted it into my phone and then turned the phone on.I'm still ...

Contract

Hi,The contract ends in a month. I would like to finish it and keep my phone number.Can I transfer my number to the new network today?Yours sincerely,Jacek Banas

Resolved! Call Ended

Hi,I have a Samsung galaxy s10 5g and whenever I make a call the phone ends the call randomly without me touching anything. Can anyone suggest how to fix the issue?

Resolved! NHS Discount

Hi all - this is my first time using Community 02 I got my contract through Carphone Warehouse a few years ago so was never eligible for an NHS discount. I've now been offered an upgrade via 02 directly as their partnership has ended.I am trying to f...

UPGRADED iPhone SE 2020 - Not receiving texts

So I did a sim swap yesterday- 11am. All good. Except I can't receive texts from anyone. I have spent hours trying to resolve this- literally. Contacted O2...then Apple chat & telephone call multiple times....factory reset multiple times. All differe...

O2

Forum Posts