This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 249665 Views
  • 2 replies
  • 2 kudos

Sim Swap Fail Help

Hello,I'm having issues with my sim swap. I got my new phone and sim today and inserted the sim. I then tried to do the sim swap however I received no signal on my new or old phone. I can still receive messages on the old sim however it won't allow m...

Hmmmmm by • Level 1: Joiner
  • 772 Views
  • 3 replies
  • 0 kudos

Replacement Apple Watch link to data plan

I’ve obtained a replacement Apple Watch through my insurers when the screen on my contracted watch smashed. I now cant link to my data plan - get cannot contact server message.

KenT2020 by • Level 1: Joiner
  • 948 Views
  • 5 replies
  • 0 kudos

eSim

Hello, I've just bought an iPhone and I would like to switch from Vodafone to O2 and from the physical sim to an eSim.Is it possible to have an eSim with a 30 days contract pay monthly sim (https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceTyp...

fable by • Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos

How do I know if my orders been accepted?

Placed an order last night for an Apple Watch, I’m already a pay monthly customer and I received an email saying “thanks for your order it’s now full steam ahead at our end” but nothing else since. Does it go off to be credit checked or will I only r...

Can’t receive SMS messages

Hi everyone, I’ve just recently gone through an account ownership change process. It’s been a full 48 hours now since the process began. However I cannot receive SMS messages. I can send SMS messages, receive calls, and make outgoing calls however. I...

Number ported but can’t receive texts or visual voicemail

HiI have moved over from 3 as they have been suffering issues with their signal in my area, I have been seeing adverts of o2 for a while and decided to join up.Placed my order online and entered my pac code on the form, once my SIM card turned up and...

Top