Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I paid a late bill on the app and I still can't make call or contact o2

How do i get o2 to turn my pphone call back on?

Resolved! Voicemail /iData

Since I changed my tariff a few weeks ago, Visual Voicemail on my iPhone 8 has not worked. I called 202 and when I finally got through they talked me through turning it off and back in again but it still doesn’t work. Getting through on the phone aga...

Resolved! wifi calling

HelloI received my new Iphone 11 pro, but cant get wifi calling to work. anyone know why?

fraudulent calls

APRIL 2020; ANYONE GETTING CALLS FROM BURKINA FASO, ZIMBABWE,TURKMENISTAN, UKRAINE,CONGO,ALGERIA?? I KEEP GETTING CALLS , THEY RING ONCE THEN STOP. i ANSWERED THE FIRST FROM BURKINA FASTO BEFORE I REALISED IT AND GOT CHARGED £2.50! SHOULD I BE WORRIE...

How long is number swap over taking?

Hi all, I changed from Three to O2 last sunday 29/03/20 and provided my PAK code to bring my number over. The swap over of numbers still hasnt happened yet. I realise there is a reduced service at the moment but i don't fancy keep paying both contrac...

Reeturns

I recently bought a phone with o2 online, I want to return it but when I have phoned they are only accepting calls regarding fraud. and i cant find the returns labels online. What do I do someone please help

Resolved! Cannot get mobile data

I have just received a new sim after losing my phone and since ordering a new phone I am unable to get any mobile data when not at home

Phone still barred

Hi, I have paid my bill in full yesterday but my phone is still barred. How do I sort this?

Resolved! 25% discount

Hello My Name is Stephen Hiscox [Removed], I work for Babcock and i am enttlited to 25% discount on my Tarriff, I have this currently thank you. My wife had her new phone today telephone [Removed], i would like to add her also to this dicount under b...

Resolved! Exchanges

I ordered a phone yesterday online and have changed my mind about it. How do I send it back for a different one?

O2

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