About Colin4

Colin4 · 13-08-2022

I'm an o2 Pay Monthly customer with a dual-SIM phone. I've just moved abroad, and expect to be abroad for at least a year. I want to keep my UK mobile number.What is the least expensive way of doing so?I've just spoken to o2 customer service, who off...

Colin4 · 29-09-2021

My OnePlus Nord does not connect to the wi-fi on the London Underground. It has no problem connecting to other wi-fi networks; my previous handset could connect to the wi-fi. Following the advice at https://community.o2.co.uk/t5/Other-Products-and-Se...

Colin4 · 05-05-2020

I have been outside the EU since mid-March, to be close to my children during the pandemic. Since then, I have had "Mobile data" and "Roaming" turned off on my Android 10 phone, instead using pocket wi-fi's. Nevertheless, o2 had sent me very large bi...

Colin4 · 04-04-2020

I'm currently abroad. I've just received an SMS from o2 saying that they are going to credit my roaming charges back to me. What is covered by "roaming charges"? My o2 bill shows that most of my "charges when abroad" are "chargeable records", which a...

Colin4 · 05-05-2018

I'm trying to access my o2 voicemail via Skype. Normally, to do so via another handset, I use that handset to dial my o2 number, wait for my greeting message, dial "*" to interrupt it, enter my PIN, and I'm in. When I try this via Skype out, dialling...

Colin4 · 03-04-2022

Someone, in the end, my OnePlus Nord did connect to the Underground wi-fi again last autumn - for a while.This year, it's failing in exactly the same way:telling me I need to sign in, asking for my phone numberwhen I provide my phone number, telling ...

Colin4 · 30-09-2021

Thanks - this has given me an idea: I wonder if my old phone (now without a SIM card) can still connect. I'll try next time I'm underground.

Colin4 · 30-09-2021

Are there any service providers still able to use wi-fi on the underground? I didn't change my SIM card or number last year, when I got the new phone, so it's not clear that I should count as a 'new connection'.

Colin4 · 10-05-2020

@Cleoriff wrote:@Colin4 To disable mobile data turn mobile data and data roaming off. Unless you are near to Wifi it will use data to update apps etc. Make sure your phone is set to update over WiFi only. I'm not sure where you are exactly but it app...

Colin4 · 04-04-2020

It's from "80202". There's no 'catch': no link to click, no number to call, no site to login to, no credit card details to give... I'd assumed that, like a lot of other companies, they're trying to find ways of lessening financial distress that custo...

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least expensive way of keeping a UK mobile number while abroad

connecting to the wi-fi on the London Underground

refund roaming charges

roaming charges credit

accessing o2 voicemail via Skype

Re: connecting to the wi-fi on the London Underground

Re: connecting to the wi-fi on the London Underground

Re: connecting to the wi-fi on the London Underground

Re: refund roaming charges

Re: roaming charges credit