Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 235209 Views
  • 2 replies
  • 2 kudos

Apple Watch Data Plan

I currently have an apple watch connected to my number. I want to upgrade to a new watch through O" but as I already have one conncted, I am unable to place an order. How do I get the data plan removed in order to do this? I have rang O2 this morning...

KatieAnna by Level 1: Joiner
  • 468 Views
  • 3 replies
  • 0 kudos

Resolved! Data Sharing

I haven't posted before, but I am a little annoyed at O2s sharing policy which is absolutely rubbish. I have a longstanding O2 monthly contract and want to share my data. Having just spoken to 202 I have been told I would have to cancel my contract a...

vix2000 by Level 1: Joiner
  • 2321 Views
  • 14 replies
  • 0 kudos

Account is for a third party

I have set up an account for my father in law in my name. I'm a bit worried if I text SWAP to activate the Sim it will change my own number and contract which is with a different provider

Jean2 by Level 1: Joiner
  • 537 Views
  • 1 replies
  • 0 kudos

Cannot pay bill

I cannot pay my bill on time and cannot get to talk to o2 what do I do?

Romy1984 by Level 1: Joiner
  • 405 Views
  • 1 replies
  • 0 kudos

How do you request a replacement SIM online?

O2 website states that there are two ways to request a replacement SIM. Ask in your local O2 storeCall Customer Services on 202 (Pay Monthly) or 4445 (Pay As You Go), free from your O2 phone. Obviously the stores are closed at the moment and the 202 ...

BlakeMA by Level 1: Joiner
  • 16772 Views
  • 1 replies
  • 0 kudos

Esim

Hi am new to O2. How do I go about getting an Esim? Tried calling 202 but they are only accepting urgent calls. Help!

Pierre by Level 1: Joiner
  • 263 Views
  • 1 replies
  • 0 kudos

pac code

Im leaving Vodafone and joining O2. I have a PAC code from Vodafone, but what do I do with it, in order to use my old number???

Phone keeps disconnecting on calls

My phone keeps disconnecting when I'm on calls, iv got full signal and it still continues to disconnect, iv turned my phone off and on and it's still doing it

under13 by Level 1: Joiner
  • 778 Views
  • 1 replies
  • 0 kudos

Resolved! Checkout error

Hi just tried to upgrade my phone , however i had not one but two check out errors , but now two payments to o2 are showing on my bank account . will they automatically be cancelled or should i contract some one