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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 24075 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 215371 Views
  • 2 replies
  • 2 kudos

Data plan for Apple watch

Can anyone please tell me the monthly cost of connecting an Apple 5 series watch with cellular to my existing monthly data plan? Does the watch then use the data from your phone? I cannot find this info anywhere! The watch will not be purchased from ...

Kaycee109 by • Level 1: Joiner
  • 787 Views
  • 5 replies
  • 0 kudos

Hello

Hi I have got a samsung S20 +5g and I am getting charges all the time for mms messages, did not have this problem at all on my old iphone how can I prevent, these charges? Many Thanks

Johan by • Level 1: Joiner
  • 366 Views
  • 3 replies
  • 0 kudos

Resolved! Apple ID

I keep receiving update notice on settings App for Apple ID. I am asked for password and then screen shows updating Apple ID I am then asked to enter passcode . When I complete this after a short while I get message to do again. I can’t stop this hap...

md3 by • Level 1: Joiner
  • 726 Views
  • 6 replies
  • 0 kudos

Receiving calls

I have had people who has phoned me & when I answer they tell me that the phone hasn’t rung their end at all & also they have tried phoning me a few times but nothing has happened & my phone hasn’t rung either, didn’t think much of it but a few peopl...

Su2 by • Level 1: Joiner
  • 279 Views
  • 1 replies
  • 0 kudos

Resolved! 4g and WiFi calling

Hi just joined o2 on a sim only and had my number transferred over today. Just trying to enable 4g calling and WiFi calling on my iPhone which just keeps coming up with go to o2 website to enable. When on my o2 I can’t see any option to enable 4g cal...

Biz by • Level 1: Joiner
  • 1129 Views
  • 4 replies
  • 0 kudos

Bill

I’ve paid my bill yesterday and I’ve still not able to make outgoing calls yet

Mcg by • Level 1: Joiner
  • 590 Views
  • 4 replies
  • 0 kudos

Resolved! free smartwatch with contract

Hi there. I have just 02 refreshed to a new Galaxy S20 Ultra with a free smartwatch. How do I go about claiming this watch. Any help will be greatly appreciated.

Letia by • Level 1: Joiner
  • 1344 Views
  • 3 replies
  • 0 kudos

Cancellation of my refresh contract

I have been with 02 for some time now. I have a refresh contract that I took out in September of 2019. I want to cancel the contract and pay off the money that is owed. I know I have to pay the device plan. Is there any other costs or not to be paid

Ian48 by • Level 1: Joiner
  • 411 Views
  • 2 replies
  • 0 kudos

Replacement sim card

I need a new sim card, with covid 19 predicament I can't seem to order a replacement anywhere, I've cancelled my direct debit till I can get this sorted, any help is appreciated!

Bmanto by • Level 1: Joiner
  • 818 Views
  • 7 replies
  • 0 kudos

Sim only deals

My phone is now out of contract and I'd like to move to a sim only deal. How do I go about this?

LindaS by • Level 1: Joiner
  • 402 Views
  • 1 replies
  • 0 kudos
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