Unable to make or receive calls

[HA]

Hi

Woke up this morning and I am unable to make or receive calls. I’ve restarted my phone etc.. but to no avail. I can’t call the helpline and online chat has been removed. Anyone else experiencing this? Or have any suggestions?

[O2Jamie]

We are aware of an issue. Our technical teams are investigating. We apologise for any inconvenience. Updates will be shared here as soon they are available.



Please keep an eye on the status page

https://status.o2.co.uk/

[jonsie]

Keep you eye on the status page

https://status.o2.co.uk/

We’re aware of an issue. Our technical teams are investigating. We apologise for any inconvenience. Updates will be shared here as soon they are available.

Keep rebooting once the issue is fixed

[suzem]

Yes me too maybe a technical issue ?

[CJ2]

Anyone else having issues with making call?

[SReed]

Can’t call or receive calls. Have tried turning off and on. No good! Where do I keep an eye on updates on this pls? Thanks

[O2Jamie]

@suzem

@CJ2

We are aware of an issue. Our technical teams are investigating. We apologise for any inconvenience. Updates will be shared here as soon they are available.



Please keep an eye on the status page

https://status.o2.co.uk/

[mishey]

Can't make or rec calls

[mishey]

I'm the same what's going on reset phone still nothing

[jonsie]

Keep you eye on the status page

https://status.o2.co.uk/

We’re aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data and text messages are not impacted. We apologise for any inconvenience.  

Updates will be shared here as soon they are available.

Keep rebooting once the issue is fixed