Bolt on

[RWB]

Website is only offering me option of 100Mb bolt on - I used to be able to buy more

[TallTrees]

Hi @RWB 

This does seem to be an issue. I wanted more data and still only offering 100mb on my mobile.

I was told to try PC or through the app.

[Enlli]

Seems to be an issue on some accounts but not all.

Works fine for some of us on both Web and App, others not so.

Give the app a try. Nothing ventured, as they say.

Otherwise contact O2

Guide: How to find help & contact O2 

[Dave-O2]

Afternoon @RWB, @TallTrees 

Are you still facing the issue? If so, please drop me a PM with the mobile number this is affecting?

[TallTrees]

Yes I'm still unable to buy more than 100mb on my mobile phone.  I have bought much more several months ago when I needed it. 

Tried it again now and the + sign would not move up. Thank you @Dave-O2 

Sending you my phone number PM as you requested.  

[Dave-O2]

Thanks for confirming @TallTrees 

I've got your PM and i'm going to get this checked out, when i have an update to share, i'll be back in touch 👍

[TallTrees]

Thank you @Dave-O2 

[Dave-O2 · Accepted solution]

Afternoon @RWB 

Just reaching out to let you know we're expecting a fix on this next week 👍

[Dave-O2]

Afternoon @RWB 

Just confirming this is now fixed, so you can now go ahead and add more data 👍