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Level 1: Joiner
Posts: 1
Registered: ‎13-05-2020

CHANGED TO O2- can’t find how to give PAC code

I have moved from EE to O2. EE have given me my PAC code, I have tried aura, calling, a random form and not getting anywhere.
I just want to keep my number, when I call I just get cut off! Online services aren’t available. The form I can’t even find again now. What can I do? Can anyone help?
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Posts: 86,612
Topics: 729
Registered: ‎14-01-2013

Re: CHANGED TO O2- can’t find how to give PAC code

[ Edited ]

Hi @NatalieJayne 

Follow the advice in this guide

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

Look under the section Bringing my Number To O2.

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Community Manager
Posts: 6,831
Registered: ‎23-07-2014

Re: CHANGED TO O2- can’t find how to give PAC code

Hey there @NatalieJayne , did everything end up sorting itself out with your number porting? Let us know if you still need any additional help with this.

 

Cheers for the info above @Cleoriff  Smiley Happy

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