Solved: Re: o2 Open discount

Anonymous · ‎21-12-2015

I work for Tesco and a few workies have told me that we get an o2 discount. One of them said it was 30% however o2 are saying it's only 15% while other advisors are saying it's 30%.

I can't seem to find anything online that states either one for definite so thought i'd check here

MI5 · ‎21-12-2015

These are the latest T&C's https://o2open.co.uk/O2Open/servlets/ShowFAQ

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-12-2015

It depends on which tariff you take - I'll get you the T&C's.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-12-2015

http://community.o2.co.uk/t5/Other-Products-Services/O2-Open-and-Friends-and-Family-Discount-Schemes...

MI5 · ‎21-12-2015

These are the latest T&C's https://o2open.co.uk/O2Open/servlets/ShowFAQ

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Curr946 · ‎21-12-2015

Yeah, the bonus recently changed. It's no longer a flat 30%

Current Phone: Sony Xperia XZ Premium

PhoneChanger · ‎22-12-2015

If you have a refresh tariff over 3GB then it is now 25% discount, less than 3GB and its only 15%

MI5 · ‎22-12-2015

As said in the link to latest T&C's

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎22-12-2015

one thing not mentioned in the Ts&Cs, is what are they doing with existing discounts?

I have an o2 Open discount on my account currently - is this being changed to reflect the reduced discount, or will it stay the same as it is now?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

jonsie · ‎22-12-2015

It will stay the same until the contract finishes.

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Curr946 · ‎22-12-2015

Well my open discount has not changed

Current Phone: Sony Xperia XZ Premium

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