This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

http://www.o2.co.uk/contactus

Anonymous
Not applicable

on ‎15-10-2014 17:04

on ‎15-10-2014 17:04

Has anyone ever gone to http://www.o2.co.uk/contactus and logged in and not got "Give us a moment"...

 

I was expecting a chat box to customer services like BT and nPower have?

 

o2 give us a moment.png

Message 1 of 8
2,359 Views
0 Kudos
7 REPLIES 7

MI5
Level 94: Supreme
  • 144409 Posts
  • 634 Topics
  • 27678 Solutions
Registered:

on ‎15-10-2014 17:05

on ‎15-10-2014 17:05

It does work fine but some times of the day are busier than others.
There are also a lot of iPhone inquiries taking all the agents time at the moment.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
2,356 Views
0 Kudos

jonsie
Level 94: Supreme
  • 93248 Posts
  • 609 Topics
  • 6980 Solutions
Registered:

on ‎15-10-2014 17:06

on ‎15-10-2014 17:06

Many times, it's working now for me....

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 8
2,354 Views
0 Kudos

MI5
Level 94: Supreme
In response to MI5
  • 144409 Posts
  • 634 Topics
  • 27678 Solutions
Registered:

on ‎15-10-2014 17:07

on ‎15-10-2014 17:07

Just went straight in for me.....?

chat.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 8
2,354 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to MI5
  • 122949 Posts
  • 826 Topics
  • 7470 Solutions
Registered:

on ‎15-10-2014 17:11

on ‎15-10-2014 17:11

And me...but this will be one of the worse times.....

Veritas Numquam Perit

Girl in a jacket
Message 5 of 8
2,349 Views
0 Kudos

Anonymous
Not applicable

on ‎15-10-2014 17:15

on ‎15-10-2014 17:15

That's a first for me !

"Live Chat is unavailable

Come back between 7am and 11pm to speak to our agents"
Message 6 of 8
2,339 Views
0 Kudos

Anonymous
Not applicable
In response to Anonymous

on ‎16-10-2014 10:27

on ‎16-10-2014 10:27

Seems that any time between 8am and 8pm is no good for me....

Message 7 of 8
2,213 Views
0 Kudos

MI5
Level 94: Supreme
In response to Anonymous
  • 144409 Posts
  • 634 Topics
  • 27678 Solutions
Registered:

on ‎16-10-2014 11:52

on ‎16-10-2014 11:52

On what device and using which browser?
Any pop up or ad blockers running?
Try lowering your security settings in firewall if on PC etc......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 8
2,202 Views
0 Kudos
Top Kudoed Authors
View All
Top