Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

I keep getting disconnected when abroad

Hello all - if anyone can help, thanks in advance.As you'll see from my user name, I'm currently spending a lot of time in Singapore setting up a new business. Now on my forth trip in 10 weeks, O2 has, without any prior warning, disconnected me on th...

EE 4G Tariffs!

Wow, I don't think I'll be in any rush to go for this, I nearly choked on a rather good whisky: 4G tariffsNo one expected the next mobile internet step to be cheap. The entry level contract for 4G mobile broadband smartphones will set you back £36 pe...

Resolved! Not renewing contract.

My contract ends on 27th Dec so I will be giving my 30 days notice that I do not want to renew. But after reading various posts & comments over the web.I was wondering what is the best way to contact them Phone or writing to them? Thanks

Resolved! Call waiting iPhone 5

I'm on a 12 month Simplicity pay monthly tariff. While looking around in Settings/Phone, I saw a setting for Call Waiting, which I switched on (it was off). I tried it out and it worked, it basicially showed me the number of the person trying to get ...

Resolved! useless customer service

I rely on the 02 site for sending out text messages online. For a day now my account has been stuck showing a thick red line with this in it: 'You have purchased messages that have not been activated yet. Please enter your validation code.' where's t...

Resolved! Going abroad

Hi i'm going to New York in 2 weeks and i was just wondering how do i set my phone up for international calls / texts from America someone I know who is currently on holiday in New York their phone isnt working so I was just wondering how do I set my...

Resolved! Number switch?

I asked for my phone number to be switched at around 11 this morning and my pay as you go sim card is now completely dead, so i put my new pay monthly sim card in and its still the same i sent a text and it came up with the same number as before, i r...

Resolved! Additional Contract on O2 with Friends and Family

Hi, I currently have a 24month contract on O2 with the 30% friends and family discount. I would like to take out an additional 24 month contract for my other half, would or could the 30% friends and family discount apply to the additional contract? t...

Feel like screaming ! Postcode software needs updating !

I have tried all morning to order a new phone for hubby for christmas, I can't order the item as my postcode is invalid (we're on a new build estate) - I have spent ages on chat with poor Barnaby from I can only guess Timbukto - as I am constantly be...

Resolved! mms neither sending or receiving

I'm new to 02 and have followed the instructions andEmailed for link to download settings to get mms active this appears not to work. Ive got a nokia lumia 900, please help .

O2

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