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http://www.o2.co.uk/contactus

Anonymous
Not applicable

Has anyone ever gone to http://www.o2.co.uk/contactus and logged in and not got "Give us a moment"...

 

I was expecting a chat box to customer services like BT and nPower have?

 

o2 give us a moment.png

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MI5
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It does work fine but some times of the day are busier than others.
There are also a lot of iPhone inquiries taking all the agents time at the moment.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
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jonsie
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MI5
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Just went straight in for me.....?

chat.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 8
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Cleoriff
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And me...but this will be one of the worse times.....

Veritas Numquam Perit

Girl in a jacket
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Anonymous
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That's a first for me !

"Live Chat is unavailable

Come back between 7am and 11pm to speak to our agents"
Message 6 of 8
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Anonymous
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Seems that any time between 8am and 8pm is no good for me....

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MI5
Level 94: Supreme
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On what device and using which browser?
Any pop up or ad blockers running?
Try lowering your security settings in firewall if on PC etc......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 8
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