on 06-05-2014 17:08
on 06-05-2014 17:08
has anyone recieved a house of fraser voucher yet the one you got for taking the HTC M8?
Solved! Go to Solution.
10-05-2014 11:49 - edited 10-05-2014 11:50
10-05-2014 11:49 - edited 10-05-2014 11:50
Have you tried the advice at the bottom of the form re contact us it is a 3rd party not o2 or htc but note there is no one there today
Contact Us
Should you have any questions about your claim or you’re having problems with submission, please call our partner TLC Marketing UK on:
Phone: 0871 230 4750*
For any technical queries regarding your new HTC One (M8) please call HTC on 0845 890 0079. Outside of the UK dial +44 203 684 5000.
Lines are open 09:00 - 21:00 (Mon - Fri) and 09:00 - 13:00 (Sat)
*Lines are open Monday to Friday from 9:30 to 17:30, excluding bank holidays. Please note calls are charged at no more than 10p per minute from BT landlines. Calls from mobiles and other network providers may vary.
Or email us on htcgiftcard@tlcmarketing.com
06-05-2014 17:10 - edited 06-05-2014 17:13
06-05-2014 17:10 - edited 06-05-2014 17:13
on 10-05-2014 10:53
on 10-05-2014 10:53
Hi,
I received my gift card this morning but I'm having problems activating it! I'm assuming that the activation code is the one in the bottom right corner. But after inputting all the details they want it comes up with 'invalid activation details'. Why does it have to be so hard to claim a freebie???
10-05-2014 11:02 - edited 10-05-2014 11:04
10-05-2014 11:02 - edited 10-05-2014 11:04
according to the online form it is on the back
on 10-05-2014 11:41
Got the same problem here, received my card and cannot activate it.
HTC said call O2, O2 said call HTC
Nobody seems to know whats going on
10-05-2014 11:49 - edited 10-05-2014 11:50
10-05-2014 11:49 - edited 10-05-2014 11:50
Have you tried the advice at the bottom of the form re contact us it is a 3rd party not o2 or htc but note there is no one there today
Contact Us
Should you have any questions about your claim or you’re having problems with submission, please call our partner TLC Marketing UK on:
Phone: 0871 230 4750*
For any technical queries regarding your new HTC One (M8) please call HTC on 0845 890 0079. Outside of the UK dial +44 203 684 5000.
Lines are open 09:00 - 21:00 (Mon - Fri) and 09:00 - 13:00 (Sat)
*Lines are open Monday to Friday from 9:30 to 17:30, excluding bank holidays. Please note calls are charged at no more than 10p per minute from BT landlines. Calls from mobiles and other network providers may vary.
Or email us on htcgiftcard@tlcmarketing.com
on 10-05-2014 12:03
Hi,
Yes I've emailed them, so hopefully will get some kind of response on Monday. Watch this space!!
on 10-05-2014 15:52
on 10-05-2014 15:55
on 10-05-2014 15:55
on 12-05-2014 12:48
on 12-05-2014 12:48
Having the exact same issue - I have emailed, so hopefully will get the issue sorted soon.