cancel
Showing results for 
Search instead for 
Did you mean: 

contacts ending

Anonymous
Not applicable

Dioes anyone here know if you are supposed to call up and cancel a contract or is it supposed to just end on the end date.  I have a contract that was supposed to end on 26th september 2016 but its still being included in my bill....

 

Message 1 of 5
1,153 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:
Once you pass the end date of a contract is continues on a monthyl basis until you:
a - call and cancel (assuming you no longer want the number)
b - upgrade to a new deal with the same provider
c - move your number to a deal on a different network through a PAC code.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 5
1,151 Views
4 REPLIES 4

gmarkj
Level 66: Unequalled
  • 11995 Posts
  • 94 Topics
  • 1120 Solutions
Registered:
Once you pass the end date of a contract is continues on a monthyl basis until you:
a - call and cancel (assuming you no longer want the number)
b - upgrade to a new deal with the same provider
c - move your number to a deal on a different network through a PAC code.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 5
1,152 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
All you need to know is here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
1,148 Views

Cleoriff
Level 94: Supreme
  • 122356 Posts
  • 824 Topics
  • 7457 Solutions
Registered:
Message 4 of 5
1,147 Views

Cleoriff
Level 94: Supreme
  • 122356 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Oh whoops...welcome to the forum anyway @Anonymous Welcome

Veritas Numquam Perit

Girl in a jacket
Message 5 of 5
1,141 Views