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change of tarriff

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Anonymous
Not applicable

on ‎04-08-2017 18:04

on ‎04-08-2017 18:04

I am currently on a pay as you go contract but wish ti go Sim only while retain my number

 

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MI5
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on ‎04-08-2017 18:22

on ‎04-08-2017 18:22

Easiest way is to pop into your local o2 store or give customer service a call http://www.o2.co.uk/contactus
They will transfer you over after a quick credit check and retain your number for you.
You can also transfer any credit you have over too upto £350
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152275 Posts
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  • 29042 Solutions
Registered:

on ‎04-08-2017 18:22

on ‎04-08-2017 18:22

Easiest way is to pop into your local o2 store or give customer service a call http://www.o2.co.uk/contactus
They will transfer you over after a quick credit check and retain your number for you.
You can also transfer any credit you have over too upto £350
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎07-08-2017 17:31

on ‎07-08-2017 17:31

Hi @Anonymous! Did you get all the info you needed to change your tariff? slight_smile Let us know how you're getting on!

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MercedesS
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on ‎15-08-2017 13:51

on ‎15-08-2017 13:51

Hello @Anonymous,

If you're changing your O2 contract, it's easy to keep your mobile number. Take a look here, Keep your mobile number, to find out what you need to do. Wave

 

We hope to see you around! Let us know if you need more help.

Thanks a lot @MI5 for your amazing help, you are  Fantastic

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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