Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! travelling abroad

Im travelling to Greece next week, and i have o2 travel with my pay monthy contract, will this let we use the internet/ make calls/ text if i need to in an emergency? There isnt anything i have to set up or do before i go away? It'll automatically wo...

Resolved! My contract

This is regarding my contract . I do have the sufficient funds to pay this as I am currently unemployed . Is there any way I can get my line back as I have very important calls coming through.

Resolved! Pay and Go to pay monthly

How can I switch my pay and go to pay monthly please?

Resolved! Upgraded, MUST I use new sim???

Just upgraded to a HTC m8s. My "old" sim is only 6 weeks old (replaced after losing phone) Surely I don't have to use the new sim and do a sim-swap??

RUINED CREDIT RATING! BE CAUTIOUS WHEN o2 Chat AGENTS SAY YOU OWE NOTHING!!!!

Below is an extract of the complaint letter I will be posting to o2 today Recorded and signed for, and it breifely describes the hell o2 has put me through. In December, I used your web chat to terminate a couple of accounts that I no longer required...

Resolved! top-ups

I topped my phone up this morning and it said I should have gotten 1gb data, 750 minutes and 4000 texts and 4g ready. But it has been saying that each text I send is taking out of the credit. Surely it should be saying that i have used one of my 4000...

Resolved! tarrif change

the wrong tariff is showing on my online account after changing tariff yesterday, cant get on chat been trying all day

Resolved! Premium number

Last month I was billed 8p for premium rate I neither subscribed to nor used please stop the number 83838 and ask them for a refund please

Resolved! turning off and no sim!!!!

Hi, can anyone help, my phone keeps turning itself off and will only work when plugged in to the charger and now when I try to make a call it is saying 'not connected to network' and keeps telling me to insert a sim card which is already in!!! thanks...

Resolved! 0800

I received a text stating 0800 numbers are now free but then I was given a link which meant to get this and more I had to pay monthlyAre they free or not?If free do I have to do anything or can I just phone and it's free

O2

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