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Changing voicemail pin on a landline

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Anonymous
Not applicable

on ‎12-08-2017 01:49

on ‎12-08-2017 01:49

I need to change my voicemail pin to access my voicemail on another phone but it won't let me change it from a different phone is there anything I can do need to hear my message asap and no money in my 02 phone
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jonsie
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on ‎12-08-2017 13:15

on ‎12-08-2017 13:15

Unfortunately you can't change it from a landline for security reasons, it has to be done from the phone. Customer service can't help and your only option really is to top up. Maybe think about or research changing to a tariff that includes voicemail. Incidentally, if you haven't changed the pin before, the default pin is 8705.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎12-08-2017 02:13

on ‎12-08-2017 02:13

Any help here?
https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
Level 94: Supreme
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on ‎12-08-2017 13:15

on ‎12-08-2017 13:15

Unfortunately you can't change it from a landline for security reasons, it has to be done from the phone. Customer service can't help and your only option really is to top up. Maybe think about or research changing to a tariff that includes voicemail. Incidentally, if you haven't changed the pin before, the default pin is 8705.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MercedesS
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on ‎15-08-2017 13:29

on ‎15-08-2017 13:29

Hello @Anonymous, welcome to the O2 community! 

You can find more information about how to use Voicemail 901 here.

Glad to see they helped you! Thanks @jonsie and @MI5 for your help heartHero

 

 

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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