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change my payment date

Anonymous
Not applicable

just if possible change my payment date from 21st each month to 28th each month

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Anonymous
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Yes you can change it in your myo2

View solution in original post

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Anonymous
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Yes you can change it in your myo2
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MI5
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Give customer service a call http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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What’s it under in my o2? I can’t find it
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MI5
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The solution is wrong here.
Only customer service can do it for you.
Call 202 from your phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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At one time you could do it yourself but it caused so many problems with people changing and direct debits taking on the original date and the new date because any change needs to be done 6 working days before the direct debit is taken. That's the direct debit guarantee as implemented by the banking institutions.  Now, as said, only customer service can do it.

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MI5
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It wasn’t possible in April 17 either so not sure why this one was marked as solved?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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No I must admit I wondered the same. On the one occasion (over the past 4 years) I have changed my payment date ..it had to be done through customer services. I have never been able to do it myself...

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