on 02-05-2025 23:47
Hi,
Looks like my name, address and possibly date of birth details have been compromised in the Co-op hack that is currently being reported by the BBC (heard nothing from the Co-op!). If someone has all this information, do they have enough to be able to access my account (over phone or in person at a store presumably, as they shouldn't have info needed to access My O2 online) and/or start ordering phones etc etc as per the many horror stories of people who have fallen victim to identity theft? Should I call O2 to warn them of potential for someone to try and take over my account? Fortunately my Co-op membership details did not include any mobile number so they shouldn't know this, unless they can use the other information to obtain it? Grateful for any advice. Obviously I can't change my name, address or date of birth, so a serious worry if this is enough to enable identity theft ...
on 03-05-2025 00:07
I'd say low risk.
In store you will need photo ID and on the phone your security world would be required.
Obviously you need to change all your passwords and inform your bank so they are alert too.