Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I've seen a lot in the news recently about scammers contacting phone networks (having secured info about your phone number/personal info) and convincing them to switch your sim to a new phone number they possess and ultimately gain access to your onl...
Well, I was offered £53 for my Samsung Galaxy Fold 4 and posted it off when I finally received my new phone Samsung Galaxy Fold 6 ( I waited a month for deivery)When selecting my new phone online I opted to trade in my old phone and also opted for th...
I am a former Virgin Mobile customer who was automatically transferred to O2 after the acquisition. I am on a monthly contract and requested today my PAC, and it's say that as of today my outstanding bill is £0, but I don't understand from the messag...
My number was due to be transferred today but nothing happened and I didn’t receive any message regarding a delay. I generated and submitted the PAC yesterday before 5pm and as per O2 information it should have gone through before 6PM today. Is there...
Hi,eSIM is not working. It asks for a QR code to reset it but I don't have a QR code. What should I do?
I've no option to change my bank details either! I've gone through everything but not 1 option let's me change it
Hi, I recently got a new sim only plan under my O2 account. The new number is listed in the MyO2 web account, but not in the O2 app under Product & Services. Is there a way to force the O2 app to show the new number? Thanks, Kheiro
I entered a wrong code and locked myself out of my account, I need help to unlock my account please
How can I sign in to myo2 when my phone is broke and I can't receive a code? There isn't an option to input another number
