My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8809 Views
  • 1 replies
  • 1 kudos

esim

I cane to the end of my contract and just needed to get a pay monthly sim as phone still ok. I got an esim as this said saves plastic. But now I have 'primary 'coming up next to names when I go to text. What is this? and text are sending as green not...

Sg15 by Level 1: Joiner
  • 133 Views
  • 1 replies
  • 0 kudos

e sim

I changed my tariff yesterday,think its an e-sim but dont know how to activate,cant receive messages so cannit log into my o2 ,what do i need to do ?

Lynn13 by Level 1: Joiner
  • 201 Views
  • 2 replies
  • 0 kudos

Resolved! vat bill

please can you send VAT statement for october and november 

credit-rolling plan

hello, i topped up my credit yesterday over the phone, thinking id be able to change it to my usual £15 rolling plan, but i can’t and it doesn’t let me, what can i do?

I have no signal on holiday

I am on holiday in Dubai and I have been unable to get signal since I landed. I cannot log into my O2 account because I cannot verify myself via text. Please can this be sorted as soon as possible.