My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 7473 Views
  • 1 replies
  • 1 kudos

Faulty device

Hello my phone has suddenly started having issues, I’ve had it less than a year I was wondering if this is covered by any time of warranty

Hoyland by Level 1: Joiner
  • 102 Views
  • 1 replies
  • 0 kudos

Abroad and lost SIM!

Exactly what it says, lost my SIM whilst abroad and now can’t log into My O2 as they need to send code to my UK number.

New sim

How do I order a new sim as mine is broken I can’t get onto my o2 app as need a confirming code that I can’t get

Tia4 by Level 1: Joiner
  • 82 Views
  • 1 replies
  • 0 kudos

account verifcation

I have broken my phone, number ************ but I cant log in to my o2 to order a new phone because it wants to send a verificaiton code to the broken phone. please resolve [Mod edit: Please do not share personal details as your posts are visible to ...

MaxN by Level 1: Joiner
  • 120 Views
  • 2 replies
  • 0 kudos

Email

I can’t remember my email for my o2 plan my account code is ********** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

totecg1 by Level 1: Joiner
  • 79 Views
  • 1 replies
  • 0 kudos

Change name

I need to the name on my account from my mums to mine

Gabbi2 by Level 1: Joiner
  • 90 Views
  • 1 replies
  • 0 kudos

Signing into o2 without a mobile number for authentication

Help. I don’t have any service. Even when I try to manually select a carrier. My phone is either in SOS or No Service. I can’t sign into myo2 website because it wants to send me a text message to confirm that it’s me. But I don’t have access to my se...

Char I didn't made

I got charged for a few massages I don't even made  !!!!! 

Aizik by Level 1: Joiner
  • 82 Views
  • 1 replies
  • 0 kudos

SIM card replacement

I'm trying to find if I can order SIM replacement online...

MRRad by Level 1: Joiner
  • 130 Views
  • 1 replies
  • 0 kudos