My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8558 Views
  • 1 replies
  • 1 kudos

Resolved! Bill refund

I have spent 5 hours on the phone with 02, I cancelled my phone a month ago and have been billed 3 times. He said yesterday he can refund me but today I got a text that it is a credit - I have left o2 and specifically said I did not want credit as it...

Resolved! Change billing date

Hi. I would like to change my billing date

sim only contract

I would like a live member of staff to contact me regarding renewing sim only contract on a better deal. thanks

Stuntsmvp by Level 1: Joiner
  • 149 Views
  • 1 replies
  • 0 kudos

Upgrading problem

I am trying to upgrade my phone. Part of the process is to verify my phone number. I should receive 2 texts, the second one with a code. It is not arriving. Please help.

Cso by Level 1: Joiner
  • 95 Views
  • 1 replies
  • 0 kudos

Resolved! Name change

Need to change my surname 

Resolved! Chage billing address

I not arrive change my billing address . when I try place an order the card detail show the delivery address and get declined by the bank THANKS

Resolved! My phone number

I have been abroad for the past few months and my o2 bill has been due and the services has been discontinued for my number ********* due to non payment and a debt collector has been assigned will I be able to get my number back if I clear my dues, t...

OTP / OTAC to Log in to MyO2

As some are aware from time to time you are requred to enter a code supplied by text to access MyO2 This is great but if you have no access to your O2 number for any reason it becomes a right pain.The answer is to to give a different number in your c...

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Enlli by Level 69: Guiding Light
  • 1853 Views
  • 7 replies
  • 1 kudos