on 03-03-2016 14:42
on 03-03-2016 14:42
Hi guys
I am on 10 pounds big bundle tarriff and I want to change to 20 pounds bundle. But I want to do it effective from today and not waiting till the end of the month allowance on the 10 bundle, any body can help me with that?
should I cancell my 10 bundle 1st and how can I do that?
thnx
Solved! Go to Solution.
on 03-03-2016 15:30
on 03-03-2016 15:30
on 03-03-2016 15:00
Having quickly checked the Big Bundles section of the help pages (http://www.o2.co.uk/help/pay-and-go/big-bundles#qs) to change tariffs you text the correct code to the customer service number of 21300:
Or you can call 2202.
Or you can use the Myo2 app.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 03-03-2016 15:11
on 03-03-2016 15:11
To upgrade your tariff through MYO2 use this link http://www.o2.co.uk/myo2
Veritas Numquam Perit
on 03-03-2016 15:27
thanks for the answer.
I know about these steps, but the fact that I subscribe to the 10 pounds bundle on 20th feb make the new changes valid from 20th march which I wanted t be valid from today
any ideas
on 03-03-2016 15:30
on 03-03-2016 15:30
on 03-03-2016 15:31
on 03-03-2016 15:31
Then call on 4445..
Veritas Numquam Perit
on 03-03-2016 15:45
great I called the customer service and I got it
thanks alot guys for the help
on 03-03-2016 17:26
on 03-03-2016 17:26
on 04-03-2016 11:58
on 04-03-2016 11:58
@Anonymous wrote:
great I called the customer service and I got it
thanks alot guys for the help
Glad you got this sorted @Anonymous !
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